In May 2022, the voters of Waltham Forest elected the highest number of councillors ever and we took that as a sign that you wanted us to get to work.

We have a busy and active Cabinet team working hard to make Waltham Forest an even better place to live. We are getting to work implementing the bold and ambitious manifesto that you elected us to introduce.

The Council has launched the Your Crisis Our Action campaign which has all of the Council’s support for cost of living in one place. 

How to get help

Call the Council on 020 8496 3000

Find Council and community services on a live, interactive map

Visit our Community Living Rooms

Report something to the council – safeguarding, fly tipping, recycling, anti-social behaviour, housing issues and more

Need help with money?

• Money advice
• Council Tax reduction help
• Help from Council housing advisor call 020 8496 4197
• Help with fuel bills The HEET Project: call 020 8520 1900, email info@theheetproject.org.uk
• Helping with finding good work
• Citizens Advice Waltham Forest: call 0808 278 7838 (freephone), Help to Claim service: 0800 144 8 444
• Debt Free London call 0800 808 5700
• Check if you’re eligible for free NHS prescriptions

Waltham Forest food banks:

• Info@EatorHeat.org E4 8LT, E17 4QU, E11 4PP
• RukhsanaKhanFoundation@outlook.com E17 6QQ
• HighamsParkFoodAid@gmail.com E4 9QD.
• PL84UALSuffa@gmail.com E11 4LJ
• Info@hornbeam.org.uk E17 9AH

Need help with housing?

• Help for private renting tenants
• Help someone sleeping rough call 0300 500 0914
• Help if you think you might become homeless

Need help in your neighbourhood?

• Report a broken street light, pothole or pavement problem
• Request grit to clear roads of snow/ice
• Apply for a parklet

Are you an older person or a carer?

• Age UK Waltham Forest call 020 8558 5512
• Carers UK
• Dementia Advisor Waltham Forest

Need help with your wellbeing?

• Mental health support
• Find a GP Doctor
• Samaritans call 116123
• Emergency mental health telephone support call 0800 995 1000
• Report a safeguarding concern

Need support for your children?

• Visit our local Family Hubs to receive support for parents and young people of all ages
• Get help with childcare costs